Since it is Employee Survey time, I was thinking about feedback in general and it brought me back to my MBA days. The last class is Capstone, where you bring together all the learnings from the previous 2-4 years (it was a part-time program).
We formed teams who we stayed with through the entire semester. We worked together on assignments and on project deliverables. We had a well-rounded group, a product manager, a finance guy, and two engineers who wanted to be business people.
We split the work according to everyone’s strong suit. We would give the product manager industry analysis stuff and the finance guy finance stuff, etc. On the first assignment we realized we had a problem with the finance guy. He could not put a sentence together nor communicate a coherent thought. We had to rewrite his stuff at the 11th hour.
We gave him feedback. He needed to structure his thoughts, he need to proofread, he need to spell check.For the next assignment, what he submitted was brilliant: well formed ideas and arguments, but the transitions were a little rocky. Turns out he was plagiarizing. He cut and pasted text from a financial analysis on the web. We had to rewrite his portion again at the 11th hour. The rest of the team was livid.
We gave him feedback. He can’t steal other people’s ideas. He needs to give credit where credit was due. He needed to be honest with us. We were his team. After that, he rarely showed up to our team meetings. We ended up doing his share of the work in anticipation of the crap he would deliver or not deliver at all.
At the end of the semester, we were asked to rate each team member on a scale of 1-5. I wanted to give him a 1. My other team member, great guy, highly respect, he’s a VP at a network security outfit now, convinced me to do otherwise. Life is too short to screw another person over. The worst that would happen is this guy doesn’t pass the class and won’t graduate. Do I want that on my conscience. And it’s not like my rating of 1 was being delivered along side constructive critism. I gave him a 3.
To this day I conflicted. What was the right thing for me to do? I feel a 3 was way more than he deserved. But I felt it unfair to blindside him with a 1. Would I have been more justified had I told him I was giving him a 1 and why?